It has long been recognized that changes in production technology have effects outside the manufacturing unit of the firm. Although researchers have examined the effects of new technologies (e.g. increased automation) on the workforce, these studies have generally examined only technology...

This paper examines the sources of competitive advantage from a cross-functional perspective and presents a dynamic, general model of the tangible and intangible factors that lead to superior firm performance. We argue that superior performance results from the development of a complex,...

This paper examines the sources of competitive advantage from a cross-functional perspective and presents a dynamic, general model of the tangible and intangible factors that lead to superior firm performance. We argue that superior performance results from the development of a complex,...

It has long been recognized that changes in production technology have effects outside the manufacturing unit of the firm. Although researchers have examined the effects of new technologies (e.g. increased automation) on the workforce, these studies have generally examined only technology...