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Building resilience and performance in turbulent times: The influence of shared leadership and passion at work across levels

Salas-Vallina, Andrés; Rofcanin, Yasin; Las Heras, Mireia - In: BRQ Business Research Quarterly 25 (2022) 1, pp. 8-27

-Determination Theory to suggest that shared leadership has a positive effect on resilience and performance through passion at work at …

Persistent link: https://www.econbiz.de/10013327731

Exploring the relationship between information technology competence and quality management

Pérez-Aróstegui, María Nieves; Bustinza-Sánchez, F.; … - In: BRQ Business Research Quarterly 18 (2015) 1, pp. 4-17

implementation of an IT strategy is not enough to achieve a better firm performance. Literature review shows IT as a useful tool only …

Persistent link: https://www.econbiz.de/10012118379

Research on the strategy of multinational enterprises: Key approaches and new avenues

Dabic, Marina; González-Loureiro, Miguel; Furrer, Olivier - In: BRQ Business Research Quarterly 17 (2014) 2, pp. 129-148

Over decades, research on multinational enterprises’ (MNEs) strategies has been anchored in internalization theory. Strongly grounded in transaction cost economics to explain foreign market entry, it hardly explains how MNEs can build and sustain a competitive advantage. Thus, this paper aims...

Persistent link: https://www.econbiz.de/10012118367

Global value chain configuration: A review and research agenda

Hernández, Virginia; Pedersen, Torben - In: BRQ Business Research Quarterly 20 (2017) 2, pp. 137-150

examine the outcomes of a global value chain configuration in terms of performance and upgrading. Our aim is to review the …

Persistent link: https://www.econbiz.de/10012118429

What more can we learn from R&D alliances? A review and research agenda

Martínez-Noya, Andrea; Narula, Rajneesh - In: BRQ Business Research Quarterly 21 (2018) 3, pp. 195-212

decisions, motives for collaboration, partner selection decisions and performance implications. Despite having achieved some …

Persistent link: https://www.econbiz.de/10012118454

Talent management challenges during COVID-19 and beyond: Performance management to the rescue

Aguinis, Herman; Burgi-Tian, Jing - In: BRQ Business Research Quarterly 24 (2021) 3, pp. 233-240

-of-the-science performance management systems and, instead, have just performance appraisal systems that typically involve a once … performance and the organization's strategic goals, a focus on past performance only, and ownership by the human resources … function instead of those rating and being rated. Thus, the lack of value contributed by the usual performance evaluation and …

Persistent link: https://www.econbiz.de/10013327721

Exploring the influence of the human factor on customer satisfaction in call centres

Chicu, Dorina; del Mar Pàmies, Maria; Ryan, Gerard; … - In: BRQ Business Research Quarterly 22 (2019) 2, pp. 83-95

The aim of this study is to explore the human or employee-related factors that shape customer satisfaction in the context of call centres. The literature review draws from a range of disperse disciplines including Service Quality, Human Resource Management and Marketing. The empirical study...

Persistent link: https://www.econbiz.de/10013327669

A feminist poststructuralist critique of talent management: Toward a more gender sensitive body of knowledge

Makarem, Yasmeen; Metcalfe, Beverly Dawn; Afiouni, Fida - In: BRQ Business Research Quarterly 22 (2019) 3, pp. 181-193

The field of talent management (TM) has grown over the last two decades, and much theoretical and methodological progress has been made in an effort to better conceptualize the field. Despite these efforts, the construction of knowledge within TM research has ignored power and gender dynamics....

Persistent link: https://www.econbiz.de/10013327677

Can family firms nurture socioemotional wealth in the aftermath of Covid-19? Implications for research and practice

Firfiray, Shainaz; Gomez-Mejia, Luis R. - In: BRQ Business Research Quarterly 24 (2021) 3, pp. 249-257

Family firms are the most prevalent form of economic organization in the world, but despite their reputation for resilience and agility, many of them are facing enormous challenges due to the Covid-19 pandemic. In this essay, we examine how the pressures to respond to this health emergency are...

Persistent link: https://www.econbiz.de/10013327723

Employee selection, education, and firm-provided training

Barrenechea-Méndez, Marco; Ortín Ángel, Pedro; … - In: BRQ Business Research Quarterly 25 (2022) 3, pp. 224-242

Theoretical debate suggests at least three strategies for firms to provide training to employees in the same job position: individualized and egalitarian with or without adaptation to the abilities of the recruited employees. The article provides a formal framework for deriving distinctive...

Persistent link: https://www.econbiz.de/10013327742