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-Determination Theory to suggest that shared leadership has a positive effect on resilience and performance through passion at work at …
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performance. By conducting a meta-analysis, we aim to answer the following research question: How do substantive moderators (slack …), extrinsic moderators (region, size, and sector) and methodological moderators (data sources and performance measurement) affect … the impact of exploitation and exploration on performance? The results of the meta-analysis, including 328 correlations …
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-of-the-science performance management systems and, instead, have just performance appraisal systems that typically involve a once … performance and the organization's strategic goals, a focus on past performance only, and ownership by the human resources … function instead of those rating and being rated. Thus, the lack of value contributed by the usual performance evaluation and …
Persistent link: https://www.econbiz.de/10012617497
The field of talent management (TM) has grown over the last two decades, and much theoretical and methodological progress has been made in an effort to better conceptualize the field. Despite these efforts, the construction of knowledge within TM research has ignored power and gender dynamics....
Persistent link: https://www.econbiz.de/10012036131
The aim of this study is to explore the human or employee-related factors that shape customer satisfaction in the context of call centres. The literature review draws from a range of disperse disciplines including Service Quality, Human Resource Management and Marketing. The empirical study...
Persistent link: https://www.econbiz.de/10012015931
Family firms are the most prevalent form of economic organization in the world, but despite their reputation for resilience and agility, many of them are facing enormous challenges due to the Covid-19 pandemic. In this essay, we examine how the pressures to respond to this health emergency are...
Persistent link: https://www.econbiz.de/10012617698