Despite the significance of crisis leadership for organizations, especially in the wake of COVID-19, empirical research in this area is still nascent. Therefore, "What attributes make an effective leader during a crisis?" is unclear. Using lessons learned from the COVID-19 pandemic, this study...

Though Organizational Citizenship Behavior is unenforceable by the organization, it promotes the effective functioning of the organization through a discretionary individual behavior of employees. In this regard, Organizational Citizenship Behavior contributes to the organization in many ways....

The increasing number of zombies is becoming a thread for industrial growth due to their inefficiency and lack of performance. Previous studies show that zombies inhibit the growth of non-zombies and prevent the emergence of new ones. However, there is still a lack of research on the...

The competitiveness and sustainability of employees in service and non-service-based organizations continue to trigger scholars' interest to investigate the related factors. As per the review of literature, there are only a few studies have been conducted on abusive supervision and intrinsic...

There are not many studies that examine business continuity and business strategy combined with business people's psychological and psychological approaches. This study relates the elaboration between the HRM, strategic management, and business management fields analyzed with a quantitative...

While a plethora of studies examines the relationships amongst university education service quality, customer satisfaction and loyalty, there is hardly any focus in the literature on study mode differences. Further, many developing country contexts such as Zambia are under-researched, limiting...

While several studies examine the influence of service quality on customer satisfaction in physical retail banking offices, there is a shortage of studies on service quality in the digital space of banking. Further, many developing country contexts such as Zambia are under-researched, limiting...

In spite of the devastating effects of COVID-19 on businesses, many SMEs have demonstrated resilience and continued on with their operations. This study investigates the determinants of SMEs’ business resilience in Malaysia and Indonesia, with a focus on the moderating factor of technology...

The purpose of this study was to obtain empirical evidence of the effect of male CEO's facial masculinity on leverage, to identify the effect of male CEO's facial masculinity on leverage. This study uses a quantitative approach with a population and research sample using companies on the...

This study aims to prove the consistency of Agency Theory as a solution to explain the role of the influence of Profitability Ratio, Activity, company size, audit committee and Board of Directors on Sustainability. This study uses a quantitative approach with population and research samples...