This paper aims to improve our understanding of the outcomes of e-mail use with hierarchy. We thus adopted a dual approach : after a first series of interviews, we conducted a multi-sites case study. We demonstrated the extended use of e-mail which is perceived as a management tool. Electronic...

Studies of information systems1 have largely neglected, despite their great importance, such relevant information technologies as B2B online reverse auctions (ORAs).2 In an attempt to make up for this neglect, we provide an empirical application of the extent to which the IS discipline has the...

This research explores the effect of the introduction of online reverse auctions (ORAs) on interorganizational trust between buyers and suppliers in the retail industry. Building upon the notion of the spirit of the technology and the organizing vision, we shed light on the "equivoque" nature of...

This research explores the effect of the introduction of online reverse auctions (ORAs) on interorganizational trust between buyers and suppliers in the retail industry. Building upon the notion of the spirit of the technology and the organizing vision, we shed light on the "equivoque" nature of...

Reaching a competitive advantage in banking industry requires the establishment of relationship quality. Nevertheless, the majority of business relationships models are static and do not predict the potential impact of one parameter’s evolution in a given relationship. At the same time,...