Reaching a competitive advantage in banking industry requires the establishment of relationship quality. Nevertheless, the majority of business relationships models are static and do not predict the potential impact of one parameter’s evolution in a given relationship. At the same time,...

The evolution of information and communications technologies (ICT) and their integration within logistical provider services have brought costs cuts and led to a better communication between these providers and theirs customers within a supply chain. ICTs have also had great consequences on the...

Le réseau représente une forme d’organisation qui suppose la double représentation par des flux d’informations parallèles à des flux de relations (Pesqueux, 2002). Les réseaux d’entreprises, en particulier, sont caractérisés par l’utilisation de systèmes d’information...

In most companies managers have to cope with an ever increasing mass of information to deal with, along with coordination problems that are also more and more complex due to the multiplicity of time units and places. Among the tools managers have to hand is e-mailing, which is the most commonly...

Les recherches en sciences de gestion des dernières décennies ont fréquemment interrogé la notion de virtualité. L’essentiel des contributions a concerné les opportunités que les progrès technologiques liés à l’information et à la communication ont offertes aux entreprises....

In most companies managers have to cope with an ever increasing mass of information to deal with, along with coordination problems that are also more and more complex due to the multiplicity of time units and places. Among the tools managers have to hand is e-mailing, which is the most commonly...