Kanth, Suman Kumar; Mohapatra, Dr. Sanjay; Basak, P C - In: Far East Journal of Psychology and Business 12 No 1 Paper 4 July (2013) 4, pp. 47-56
This paper is a practitioners view of impact of different parameters like Centralization, Offshoring, Productivity Improvement, Quality and other process improvement on Return on Investment calculation for a CTO (Centralized testing Organization). This analysis can help IT QA (Quality Assurance)...
