Ravichandran, Prof. Dr. K.; Piramuthu, R. Raja - In: Far East Journal of Psychology and Business 7 No 1 Paper 2 April (2012) 2, pp. 22-28
ERP implementation, commonly involve a complete change in business process and operation. Hence, responsiveness to internal customers is critical for an organization to avoid the difficulties associated with this change. To overcome complex organizational problem of workers resistance to ERP...