This paper examines the determining factors in the success of the small and medium-sized business. The emphasis of the investigation has been in the role played by intangible assets in the establishment and maintenance of a competitive advantage. In order to analyze in detail the characteristics...

This paper examines the determining factors in the success of the small and medium-sized business. The emphasis of the investigation has been in the role played by intangible assets in the establishment and maintenance of a competitive advantage. In order to analyze in detail the characteristics...

In the paper a balanced approach to management efficiency measurement is proposed. The concept of measuring management function efficiency is presented. Most of the presented measuring instruments are non-financial in nature and are incorporated into a balanced scorecard methodology. The paper...

This research explores the impact of gender on managerial styles, especially the strategic typology employed by hotel managers in Canada during economic stressful times. Miles and Snow’s strategic typology framework of defender, prospector, analyzer and reactor was employed and explored...

The paper explores the impact of external and internal organizational changes on competence development needs of managers in Pakistan. The study examines internal and external developments in the business environment. It provides a detailed analysis of the impact of these change drivers on...

The purpose of this study is to gather information about the use of ICTs among SMEs by firm size and industry sector and to determine the factors, which are related to the development created by the effective and efficient use of ICTs. In order to study the wide range of ICTs, they are separated...

Modern enterprises face a highly dynamic environment that requires management to integrate distributed and disparate knowledge for effective decision-making. The advent of the Internet has resulted in a trend toward network centric computing. As a result, more of the computing work is delegated...

The ISO 9001 quality management system (QMS) includes a method of continuous improvement put in place in 1994. Through this system, audits and reviews are performed to identify, correct and prevent problems. Although the method of continuous improvement, combined with adherence to annual quality...

The triple bottom line (economic, environmental, and social performance) is an important approach to long-term sustainability of a manufacturing company. However, a manufacturer will always feel pressure to focus on the economic bottom line and to give at least equal importance to the second and...

This paper examines reverse logistics practices in the pharmaceutical manufacturing industry in Ghana. The sample were selected on hierarchical levels using stratified sampling methods. With a 100% response rate, data gathered from both primary and secondary sources were analyzed using...