Hidayanto, Achmad Nizar; Shihab, Muhammad Rifki; … - In: Information Resources Management Journal (IRMJ) 31 (2018) 3, pp. 54-76
In order to create a thriving c2c e-commerce environment, it is imperative for c2c e-commerce companies as well as merchants within to fully understand the factors that persuade existing customers to make repeat purchases. This article distinguishes itself by differentiating the roles of...