Thaker, Keyur - In: International Journal of Business Performance Management 12 (2011) 4, pp. 396-416
With increased adoption and resource spent for business performance management, it is interesting to inquire about its … practice and performance. Based on the response from CFO's of the 38 leading Indian companies, we found that BPM is satisfying … observe better performance on diagnosis and belief control system, while lagged as interactive control tool. Despite …