Similar Search Results

Opportunities and challenges of value co-creation : the role of customer involvement in hotel service development

Ma, Shuang; Gu, Huimin; Wang, Yonggui; Hampson, Daniel P. - In: International journal of contemporary hospitality management 29 (2017) 12, pp. 3023-3043

Persistent link: https://www.econbiz.de/10011804911

All without leaving home : building a conceptual model of virtual tourism experiences

Wei, Wenqi; Baker, Melissa A.; Onder, Irem - In: International journal of contemporary hospitality management 35 (2023) 4, pp. 1284-1303

Persistent link: https://www.econbiz.de/10014280780

Metaverse as a driver for customer experience and value co-creation : implications for hospitality and tourism management and marketing

Buhalis, Dimitrios; Lin, Michael S.; Leung, Daniel - In: International journal of contemporary hospitality management 35 (2023) 2, pp. 701-716

Persistent link: https://www.econbiz.de/10013546075

Co-creation in hotel service innovation using smart phone apps : an empirical study

Sarmah, Bijoylaxmi; Kamboj, Shampy; Rahman, Zillur - In: International journal of contemporary hospitality management 29 (2017) 10, pp. 2647-2667

Persistent link: https://www.econbiz.de/10011777136

Fostering green service innovation perceptions through green entrepreneurial orientation : the roles of employee green creativity and customer involvement

Luu Trong Tuan - In: International journal of contemporary hospitality management 34 (2022) 7, pp. 2640-2663

Persistent link: https://www.econbiz.de/10013412693

Implementing Customer Relationship Management (CRM) in hotel industry from organizational culture perspective : case of a chain hotel in the UK

Rahimi, Roya; Gunlu, Ebru - In: International journal of contemporary hospitality management 28 (2016) 1, pp. 89-112

Persistent link: https://www.econbiz.de/10011435696

Co-creation and higher order customer engagement in hospitality and tourism services : a critical review

Chathoth, Prakash K.; Ungson, Gerardo R.; Harrington, … - In: International journal of contemporary hospitality management 28 (2016) 2, pp. 222-245

Persistent link: https://www.econbiz.de/10011459755

"LuXurY" hotel loyalty : a comparison of Chinese Gen X and Y tourists to Macau

Yang, Fiona X.; Lau, Meng-Chan Virginia Meng-Chan - In: International journal of contemporary hospitality management 27 (2015) 7, pp. 1685-1706

Persistent link: https://www.econbiz.de/10011477048

The effects of image and price fairness : a consideration of delight and loyalty in the waterpark industry

Jin, Naehyun Paul; Line, Nathaniel D.; Merkebu, Jerusalem - In: International journal of contemporary hospitality management 28 (2016) 9, pp. 1895-1914

Persistent link: https://www.econbiz.de/10011624189

Back to the future : progress and trends in hotel loyalty marketing

Tanford, Sarah; Shoemaker, Stowe; Dinca, Alexandra - In: International journal of contemporary hospitality management 28 (2016) 9, pp. 1937-1967

Persistent link: https://www.econbiz.de/10011624195

1
2
3
4
5
6
7
8
9
10
Next
Last