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~isPartOf:"International journal of hospitality management"
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Consumer behaviour
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International journal of hospitality management
Journal of business research : JBR
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Journal of retailing and consumer services
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SpringerLink / Bücher
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International journal of consumer studies
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Psychology & marketing
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NBER working paper series
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Journal of consumer research : JCR ; an interdisciplinary bimonthly
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Working paper / National Bureau of Economic Research, Inc.
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Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of retailing
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NBER Working Paper
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Asia Pacific journal of marketing and logistics
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The journal of product & brand management
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European journal of marketing : EJM
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European journal of operational research : EJOR
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International journal of retail & distribution management
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The journal of brand management : an international journal
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International journal of production economics
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Tourism management : research, policies, practice
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The service industries journal
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Technological forecasting & social change : an international journal
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Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
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Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
350
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Cogent business & management
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Marketing letters : a journal of research in marketing
332
International journal of contemporary hospitality management
329
Journal of international consumer marketing
323
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
321
Journal of marketing communications
316
Journal of fashion marketing and management
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ECONIS (ZBW)
861
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1
Measuring delightful customer experiences : the validation and testing of a customer delight scale along with its antecedents and effects
Torres, Edwin N.
;
Zhang, Tingting
;
Ronzoni, Giulio
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012241921
Saved in:
2
The antecedents of customer satisfaction and dissatisfaction toward various types of hotels : a text mining approach
Xu, Xun
;
Li, Yibai
- In:
International journal of hospitality management
55
(
2016
),
pp. 57-69
Persistent link: https://www.econbiz.de/10011497929
Saved in:
3
Service encounter value and online engagement behaviors
Zhang, Tingting
;
Zhang, Pei
;
Lu, Lu
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012241352
Saved in:
4
Customer satisfaction and loyalty with online consumer reviews : factors affecting revisit intentions
Camilleri, Mark Anthony
;
Filieri, Raffaele
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014439971
Saved in:
5
The impact of customers' prior online experience on future hotel usage behavior
Lee, Jungwoo
;
Lee, Hyunae
;
Chung, Namho
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012389390
Saved in:
6
Measuring customer experience in situ : the link between appraisals, emotions and overall assessments
Liu, Wei
;
Sparks, Beverly
;
Coghlan, Alexandra
- In:
International journal of hospitality management
59
(
2016
),
pp. 42-49
Persistent link: https://www.econbiz.de/10011609929
Saved in:
7
Exploring customer experience with budget hotels : dimensionality and satisfaction
Ren, Lianping
;
Zhang, Hanqin Qiu
;
Wang, Peilai
;
Lin, …
- In:
International journal of hospitality management
52
(
2016
),
pp. 13-23
Persistent link: https://www.econbiz.de/10011442750
Saved in:
8
Understanding casino experiential attributes : an application to market positioning
Wong, IpKin Anthony
;
Wu, JiaYi Seven
- In:
International journal of hospitality management
35
(
2013
),
pp. 214-224
Persistent link: https://www.econbiz.de/10010225794
Saved in:
9
Gender, loyalty card membership, age, and critical incident recovery : do they moderate experience-loyalty relationship?
Khan, Imran
;
Fatma, Mobin
;
Shamim, Amjad
;
Joshi, Yatish
; …
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012293824
Saved in:
10
Customer emotions minute by minute : how guests experience different emotions within the same service environment
Torres, Edwin N.
;
Wei, Wei
;
Hua, Nan
;
Chen, Po-Ju
- In:
International journal of hospitality management
77
(
2019
),
pp. 128-138
Persistent link: https://www.econbiz.de/10011988465
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