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(including environmental performance for the case of the ISO 14001 standard) by scholars. It is suggested that both standards … have clear benefits on operational, people and customer results and that the effects on financial performance are … performance, and customer satisfaction in order to expand this search. Originality/Value: The main contribution is that the paper …
Persistent link: https://www.econbiz.de/10011939007
Purpose: The purpose of this paper is to demonstrate systematic application of grounded theory to understand strategic agility in knowledge-based companies (KBCs) in Iran and to explain relationships between them. Methodology: This study uses mixed methods research to explore the determinants of...
Persistent link: https://www.econbiz.de/10013326231
which the requirements refer and includes the dimension product. Weighted level of performance and customer satisfaction are …
Persistent link: https://www.econbiz.de/10011938984
Purpose: The purpose of this paper is to identify risk factors that caused by customer collaboration in new product development systematically, and propose an approach to judge which risk factors are critical and catch substantial attention. Design/methodology/approach: This study identifies...
Persistent link: https://www.econbiz.de/10011939234
guarantee. The performance salary has more influence on promoting customers' efforts than the efforts of helping other customers …
Persistent link: https://www.econbiz.de/10011939254
Purpose: Lean Management has evolved into an inter-disciplinary subject with linkages to Operations Management, Organizational Behaviour, and Strategic Management. The objective of this paper is to review journal articles on lean published in major academic sources with a view to provide...
Persistent link: https://www.econbiz.de/10013326177
Purpose: Researchers have been actively investigating various issues concerning food safety and halal food in the supply chain. The ultimate goal is to provide guarantees for quality and conformance regarding food standards and demanding expectation from the consumers. We review a set of...
Persistent link: https://www.econbiz.de/10013326182
Purpose: Make-or-buy decisions represent a critical dilemma faced by many firms. The appropriate decision between designing and manufacturing parts or services in-house, buying them from external providers or combining both is a fundamental firm process. This paper seeks to address this question...
Persistent link: https://www.econbiz.de/10013326195
Purpose: This study aims to review the previous literature on the topic contained in the title in order to identify gaps in the existing research relating to lean supply chain-related issues within the pharmaceutical industry since limited attention has been devoted to this sector....
Persistent link: https://www.econbiz.de/10013326214
Purpose: The main purpose of this article is to systematically review the papers published in the period 2005-2020 about the integration of production, inventory and distribution activities in perishable supply chains. Design/methodology/approach: The proposed research methodology is based on...
Persistent link: https://www.econbiz.de/10013326271