In a knowledge management project, the key issue is to help the stakeholders to choose which parts of their knowledge will need to be specifically capitalized. This means finding a decision support approach enabling them to identify and locate potential crucial knowledge. To deal with this type...

This article, introduces a Model for Global Knowledge Management within the Enterprise (MGKME). This model supplies a global vision that reconciles the two main approaches underlying KM, a technological approach, and a managerial approach. It can be seen as a pattern useful for the conception...