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Impact of emotional intelligence on performance of insurance marketers : a study of personnel in Indian public sector
Patranabis, Ipsita C.; Banerjee, Sharmistha - In: Paradigm : the journal of Institute of Management Technology 16 (2012) 1, pp. 18-28
Persistent link: https://www.econbiz.de/10011758481
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Exploring the moderating effects of relationship inertia and switching cost on automated service quality-customer statisfaction-retention link in a CRM ecosystem : empirical eviden...
Baksi, Arup Kumar; Parida, Bivraj Bhusan - In: Paradigm : the journal of Institute of Management Technology 16 (2012) 1, pp. 51-69
Persistent link: https://www.econbiz.de/10011758502
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Are regulatory microfinance institutions of India better off than non-regulatory ones? : a comparison of performance and sustainability
Pati, Ambika Prasad - In: Paradigm : the journal of Institute of Management Technology 19 (2015) 1, pp. 21-36
Persistent link: https://www.econbiz.de/10011761336
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Risk-adjusted performance evaluation of Indian mutual fund schemes
Arora, Kavita - In: Paradigm : the journal of Institute of Management Technology 19 (2015) 1, pp. 79-94
Persistent link: https://www.econbiz.de/10011761357