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A practical introduction to service innovation
Fischer, Alban - In: Supporting service innovation through knowledge …, (pp. 27-39). 2009
Persistent link: https://www.econbiz.de/10003927763
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Exploring, knowledge and innovation management practices in service sector SMEs
Wolf, Patricia; Kocher, Pierre-Yves; Schreiber, Lukas - In: Supporting service innovation through knowledge …, (pp. 41-61). 2009
Persistent link: https://www.econbiz.de/10003927769
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Integration of customer knowledge for the generation of service innovation in the music industry
Borovac, Selma; Golata, Joanna; Müller-Prothmann, Tobias; … - In: Supporting service innovation through knowledge …, (pp. 63-81). 2009
Persistent link: https://www.econbiz.de/10003927778
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Leadership for sustainable knowledge management and service innovation in construction
Toor, Shamas-ur-Rehman; Ofori, George - In: Supporting service innovation through knowledge …, (pp. 63-81). 2009
Persistent link: https://www.econbiz.de/10003927796
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Knowledge management supporting the innovation strategy in service operations
Birchall, David; Giambona, Jeni - In: Supporting service innovation through knowledge …, (pp. 113-141). 2009
Persistent link: https://www.econbiz.de/10003927802
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Mission (im)possible? : Prototyping service innovation
Neyer, Anne-Katrin; Doll, Bernhard; Möslein, Kathrin - In: Supporting service innovation through knowledge …, (pp. 143-168). 2009
Persistent link: https://www.econbiz.de/10003927804
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Applying storytelling in service innovation process : findings from a case study
Schäfer, Adrienne; Aebersold, Roman - In: Supporting service innovation through knowledge …, (pp. 211-228). 2009
Persistent link: https://www.econbiz.de/10003927831
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Co-creating service innovation with clients and staff : the PwC innovation factory
Knechtli, Beat; Wallin, Martin W. - In: Supporting service innovation through knowledge …, (pp. 231-251). 2009
Persistent link: https://www.econbiz.de/10003927840
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Future centers : engines for service innovation
Dvir, Ron; Martinez, Paolo; Kune, Hank; Edvinsson, Leif - In: Supporting service innovation through knowledge …, (pp. 251-279). 2009
Persistent link: https://www.econbiz.de/10003927848
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A systemic approach of Knowledge Development to create Service innovation
Schumacher, Marinita - In: Supporting service innovation through knowledge …, (pp. 281-299). 2009
Persistent link: https://www.econbiz.de/10003927853