Sondaitė, Jolanta; Keidonaitė, Greta - In: Verslas : teorija ir praktika : Vilniaus Gedimino … 21 (2020) 1, pp. 373-378
Despite the growing popularity of transformational leadership (TL) in organization studies, there is a lack of studies trying to reveal subordinate’s perspective on experience of TL. The present study examined how subordinates employed in customer service experience TL during organizational...