Over the past two decades multinational firms from high-technology industries have increasingly relied on outsourcing of production to external suppliers. We present a theoretical framework that stems from the resource-based view of the firm (RBV) and develop hypotheses claiming that outsourcing...

This article aims to provide a historical perspective to the emergence of trust-based control systems in the workplace. These systems are often seen as a response to increased flexibility requirements following the progress of digital technology, globalisation and an increased knowledge content...

The present paper uses a large representative data set for Germany to analyze the effect of an enriched job design, which is characterized by a high degree of autonomy and multitasking, on job satisfaction. In our empirical approach we take job satisfaction as a proxy variable for workers’...

This paper considers how the demand for non-material aspects of jobs evolves over changing wealth levels and how firms may want to react. We first consider the importance of non-material job aspects in general before turning to two specific human resource practices: flexible working hour...

The erosion of standard forms of employment is creating new needs and management requirements in organizations. This article examines the polarization within the workforce. The classical approach of the core and marginal workforce based on the work of Doeringer and Piore (1971) will be reshaped...

Internationally, human resource practice is committed to competency-based HRM. HR practitioners and management consultants expect the outcomes of competency-based HRM to include improved employee and organizational performance. However, research indicates that a commitment to the use of...

The goal of this research is to understand, if emotional labour is part of atypical service professions like service engineering. The protagonists of this study are service engineers, their employing organisations and customers (service triad). We are interested in the following questions: How...

Although the academic debate on the link between Corporate Social Responsibility (CSR) and HRM is relatively young, it is generating increasing interest. We suggest that sustainable HRM is a next, innovative and promising domain for theory building, research and practice in the field of HRM. It...