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Work process knowledge (WPK) is a concept for systems-level knowledge of the workplace and has been shown to be most important in organisations requiring multi-functional working. Most of the previous body of knowledge on WPK has focussed mainly on manufacturing industries; there has been less...
Persistent link: https://www.econbiz.de/10009466000
This study is a comparison of typical customer comment cards in comparison tothe QS-1000 survey computer. Each of these instruments can be used to gather data fromcustomers regarding their opinions on service. As compettion throughout the serviceindustry increases, the need for businesses to...
Persistent link: https://www.econbiz.de/10009459258
-technology fit still had a greater impact on firms' perceived performance than utilisation. …
Persistent link: https://www.econbiz.de/10009484178
Numerous studies have indicated racial and ethnic disparities in the vocationalrehabilitation (VR) system, including differences in eligibility, services provided, andemployment outcomes. Few of these studies, however, have utilized advancedmultivariate techniques or latent constructs to measure...
Persistent link: https://www.econbiz.de/10009429303
between-/within-level models. The performance of a maximum modeling strategy with the saturated higher-level and true lower …
Persistent link: https://www.econbiz.de/10009464884
-model misspecifications when ICC decreased. Lastly, the performance of WRMR was dominated by the misfit of within-model. In addition, WRMR was …
Persistent link: https://www.econbiz.de/10009464911
This study aims to explore policy implications, production and consumption processes between the airline and tourism industries. In particular, policy initiatives, product developments, innovation and consumption patterns are taken into consideration in order to identify the relationship between...
Persistent link: https://www.econbiz.de/10009440924
Knowledge of consumers’ willingness-to-pay (WTP) provides a company with invaluable data for both pricing decisions and product development. Without an understanding of consumers’ WTP for its products, a company may not pursue an optimal pricing strategy or achieve its pricing objectives....
Persistent link: https://www.econbiz.de/10009447563
improving project performance, given the type of project organization. Using a parsimonious classification scheme based on the … project performance is dependent upon the type of project organization. Contrary to conventional wisdom, the results indicate … performance in Offshore-Outsourcing project organization, while project autonomy has a greater positive impact on project …
Persistent link: https://www.econbiz.de/10009462886
Persistent link: https://www.econbiz.de/10011504474