In this article, we apply the organizational architecture theory to the total quality management (TQM) to understand the complexity and the mechanisms of its working and its efficiency. We show that the role played by TQM in the value creating requires a profound analysis of the profits and the...

Asia has become the economic powerhouse of the world. This article provides a detailed discussion of trends in output, labour and capital inputs, and labour, capital and total factor productivity (TFP) in Asian countries since 1980. The author finds that TFP growth has been quite rapid in most...

Danny Leung of the Bank of Canada provides support for the hypothesis that organizational change is a necessary condition for the full realization of the productivity gains associated with ICT. Using aggegate data, the author finds econometric evidence that the impact of computer investment is...

Estimates produced by the OECD indicate that labour productivity levels are higher in a number of European countries than in the United States, implying that Europe and not the United States is the world technological leader. The author argues that a structural measure of labour productivity,...

A key lesson from the U.S. literature on the impact of ICT on productivity is that ICT can only be effective if appropriate organizational structures are in place. This article by Surendra Gera of Industry Canada and Wulong Gu of Statistics Canada provides Canadian evidence to support this view....

(VF)Les Technologies de l’Information et de la Communication (TIC) se sont développées, en particulier les intranets RH. L’objet de cet article est de répondre à la question suivante:un intranet peut-il être un outil de contrôle des pratiques de GRH de l’encadrement intermédiaire?...

The present study attempts to reveal the main market values that count for Romanian managers when adopting critical decision. We also want to evaluate if the main orientation of Romanian managers are through relational or transactional marketing. Another research objective was testing the...

(VF)Après la vague d’information, les normes ISO 9000 constituent sans aucun doute l’effort organisationnel le plus important ces dix dernières années permettant de rendre visibles les savoirs de l’entreprise. Mais on sait encore peu de choses sur les conséquences de cette codification...

The aim of this paper is to study the implementation and the effectiveness of self-managing teams in a huge industrial plant. We suggest a language-based approach for analysing the dynamic of these teams. We underline, indeed, that the main consequences of the implementation of self-managing...

(VF)L’objet de l’article est de discuter de la pertinence du contrôle interne bancaire, rendue problématique avec la complexification de l’offre bancaire, elle-même nécessitée par l’évolution des besoins de financement des entreprises. Les banques se réorganisent en effet en...