Describimos y fundamentamos la tendencia creciente a utilizar medidas no financieras para la medición del rendimiento empresarial (business performance measurement), así como una axonomía de estas medidas y el impacto del movimiento de la calidad total en las prácticas de medición. Las...

Este trabajo presenta el concepto de JIT (Just-In-Time, o justo a tiempo) y ofrece aplicaciones en la Argentina. En la Parte I, pone el JIT en el contexto de la gestión japonesa (management japonés): destaca las características de esta gestión, y resume su evolución a lo largo de las...

Distinguimos entre educación para la calidad y entrenamiento para la calidad. A través de la educación, aprendemos la 'filosofía' de la calidad; a través del entrenamiento, aprendemos sus herramientas. Así, el aprendizaje es un concepto central de este artículo. Pero no es el único. Para...

Being able to manage growth, improve results, change behavioral attitudes and innovate are legitimate aspirations in the search for an improved performance, even though they are not the only ones. At the beginning, it was believed that productive specialization and scale would be sufficient to...

In this study theorizes and researches empirically on an advanced frame of analysis of the capabilities formative processes and his formative complementarity degree, like point of split for an efficient management of the organizational capabilities. The results on 136 Spanish high technology...

Este estudio evalúa el impacto de asistencias técnicas a micro, pequeñas y medianas empresas (MiPyME) cofinanciadas por el Programa de Acceso al Crédito y Competitividad (PACC) en Argentina. El programa tiene como objetivo incrementar la competitividad de las MiPyME mediante aportes no...

The purpose of the research is to inquire about the fulfillment of omnichannel conditions in consumers and micro-businesses of the processed food sector in the metropolitan area of Medellin, Colombia, from the study of the fulfillment of conditions linked to three components: sales channels,...

The aim of this work focuses on analyzing the effect, both immediate and delayed, of Market Orientation (MO) on organizational outcomes. A longitudinal study has been done over a time horizon of 3 years in the Spanish financial sector. Regarding the methodology, we have developed a qualitative...

This paper focuses on the issue of knowledge transfer, an important area in knowledge management. The aim of the paper is to identify the people management practices that will be most effective in fostering knowledge sharing. We begin with a theorical analysis to identify the practices that...

This study elaborates a proposal of the main reasons and risks at Information Systems Outsourcing. We try also to evaluate these reasons and risks in the case of the largest Spanish firms and to analyse their temporary evolution. To achieve this objective a questionnaire has been carried out...