Businesses are increasingly using corporate communication technologies to interact with prospective customers. Therefore, this study explores the corporate executives’ readiness to use interactive media for engagement with online users. The methodology relied on valid and reliable measures to...

The higher educational institutions (HEIs), including universities and colleges are increasingly seeking new resources, competences and capabilities to improve their corporate reputation. Therefore, this paper has relied on a generic approach to critically analyze the marketing environment of...

Despite in the last decade there was a significant increase in the corporate social responsibility (CSR) literature, little attention has been devoted to shed light on strategic CSR practices in the hospitality industry, especially in the context of developing countries. This paper uses a...

Generally, businesses are capable of implementing corporate social responsibility (CSR) and environmentally sustainable behaviors as they pursue their profit-making activities. While there are a number of contributions that investigated the effect of CSR and responsible environmental practices...

Purpose: This contribution presents a systematic review on service quality in higher education. It discusses about the latest opportunities and challenges facing higher educational institutions (HEIs) following the outbreak of the Coronavirus (COVID-19) pandemic. Design / methodology: The...

The circular economy (CE) has recently stimulated debates on sustainable consumption and production; Its regenerative systems minimise the environmental impact as practitioner reduce their externalities, including; waste, emissions, and energy leakages through the use and reuse of resources....

Purpose: This research identifies the critical factors of online service delivery of electronic commerce (ecommerce) websites, including website attractiveness, website functionality, website security and consumer fulfillment during an unprecedented Coronavirus (COVID-19) pandemic....

The Fair Labor Association (FLA) is a non-profit collaborative effort of universities, civil society organisations and socially-responsible companies. FLA promotes adherence to international and national labour laws as this non-governmental organisation advocates for greater accountability and...

The term corporate citizenship is typically used to describe corporations in their socio-political role. It recognizes that corporations are involved in social activity beyond mere financial activities and carry obligations to contribute to the social well-being of a society. As the term...

Literature review about corporate social responsibility (CSR) suggests that there are organisational benefits to be gained from unintentional discretionary expenditure in laudable behaviour. With this in mind, the methodology integrates insights from the ‘stakeholder theory’ and the...