This contribution discusses the latest opportunities and challenges that affected higher educational institutions, following the outbreak of the Coronavirus (COVID-19) pandemic. It sheds light on the effects of an unprecedented COVID-19 on higher education services. Educational institutions were...

Following the unprecedented outbreak of the Coronavirus pandemic (COVID-19), educators and students have shifted from conventional face-to-face lectures to fully virtual sessions that were delivered via video conferencing software. This research investigates the facilitating conditions and the...