Empirical studies on information communication technologies (ICT) typically aggregate the“information” and “communication” components together. We show theoretically and empirically thatthese have very different effects on the empowerment of employees, and by extension on wageinequality....

We examine how information technology (IT) contributes to organizational change,labor demand, and improved productivity in the public sector using a new paneldata set of police departments covering 1987-2003. While IT adoption is associatedwith increased administrative and organizational...