The sustainable logistics and transportation studies constitute a primordial research axis in the enterprises' governance. In the last years, many reflections and developments in logistics research have studied the economic and the environmental questions related to supply chain management, but...

In freight distribution services a required quality level may have a relevant effect on transportation costs. For this reason an evaluation tool is useful to compare different service settings and support the decision, on the base of quantitative indicators. This paper proposes a method for cost...

This paper studies a set of indicators for evaluating how the quality of a freight distribution service with time windows, which operates on a given road network to satisfy a number of requests, affects the service cost. The result of a service quality setting, expressed as the width of the time...