Huo, Baofeng; Li, Dan; Gu, Minhao - In: Journal of management science and engineering 9 (2024) 1, pp. 38-52
relationships between SCR dimensions (i.e., internal, supplier, and customer resilience) and performance. It analyzes survey data … satisfaction, whereas customer resilience has no direct contribution to financial performance. Internal resilience moderates the … relationship between supplier resilience and performance (negative for customer satisfaction and positive for financial performance …