This study aims to understand the extent to which individual stress factors such as overload, the feeling or urgency and pressure, caused by the use of email, can influence the quality of the managerial relationship. The quantitative study was carried out with the help of 478 associates from a...

Stress, disputes, work overload, pressure, control but also time saving, motivation, accessibility…. are all words that are frequently used when talking about e-mails particularly in connection with hierarchical relations. Although researchers and practitioners acknowledge the effects this...

One of the questions raised by the growing use of electronic communications is how far they have an impact on meetings functioning. Data have been collected via phone survey among a sample of 2,500 managers from 2001 to 2005. The results show that substitution between electronic and face-to-face...

L’article présente l’étude du lien entre la messagerie électronique et la relation managériale : dans quelle mesure les effets de surcharge, sentiment d’urgence et stress liés à l’utilisation de la messagerie électronique interfèrent-ils sur la qualité de la relation...

Bernard Fallery, Michel Kalika, Frantz Rowe, trois spécialistes des systèmes d'information, ont réalisé une refonte complète du manuel de références de Robert Reix. À l'heure du cloud computing, de l'explosion des réseaux sociaux, de la croissance du commerce en ligne et des...

The increasing use of e-mail has important consequences on organizations. The research offers a study concerning the effects of e-mail use on hierarchical relationships. Using qualitative data provided by users, the research analyses the results through the structuration theory (Giddens, 1984)...