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The Impact of the Implementation of ISO 9000 Quality Management System on the Customer Satisfaction Evaluation Process by the Romanian SMEs
Olaru, Marieta; Stoleriu, Ghiorghita; Langa, Claudia; … - In: The AMFITEATRU ECONOMIC journal 13 (2011) Special No. 5, pp. 669-678
The paper highlights a part of the results of the research carried out at the level of Romanian Small and Medium Enterprises (SMEs) in the period 2007-2010. One of the objectives of the research was to determine the way the Romanian SMEs use the results of evaluation and monitoring of customer...
Persistent link: https://www.econbiz.de/10009367446
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The Impact of the Implementation of ISO 9000 Quality Management System on the Customer Satisfaction Evaluation Process by the Romanian SMEs
Olaru, Marieta; Stoleriu, Ghiorghita; Langa, Claudia; … - In: Amfiteatru Economic Journal 13 (2011) Special No. 5, pp. 669-678
The paper highlights a part of the results of the research carried out at the level of Romanian Small and Medium Enterprises (SMEs) in the period 2007-2010. One of the objectives of the research was to determine the way the Romanian SMEs use the results of evaluation and monitoring of customer...
Persistent link: https://www.econbiz.de/10011724766
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Implementing the Quality Management System in the Academy of Economic Studies, Bucharest
Ion Gh.Rosca; Petrescu, Viorel; Olaru, Marieta; Bodea, … - In: The AMFITEATRU ECONOMIC journal 6 (2004) 16, pp. 9-9
A strategic goal of the Academy of Economic Studies Bucharest is represented by the continuous improving of the quality for the didactic and scientific research activities. To this purpose a special importance should be given to the process approach of the activities by integrating the...
Persistent link: https://www.econbiz.de/10005453848
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The effect of sustainable investments to the economic objectives of the company in relation to the total quality management
Schmid, Jochen; Olaru, Marieta; Verjel, Ana-Maria - In: Amfiteatru Economic Journal 19 (2017) Special Issue No. 11, pp. 939-950
The implementation of the sustainability mega-trend has been increasing in large companies, listed for many years in order to respond to stakeholder`s interests. One of the objectives of the paper is to identify how the sustainable investments behaves with business objectives in terms of total...
Persistent link: https://www.econbiz.de/10012004525
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The effect of sustainable investments to the economic objectives of the company in relation to the total quality management
Schmid, Jochen; Olaru, Marieta; Verjel, Ana-Maria - In: Amfiteatru economic : an economic and business research … 19 (2017), pp. 939-950
The implementation of the sustainability mega-trend has been increasing in large companies, listed for many years in order to respond to stakeholder`s interests. One of the objectives of the paper is to identify how the sustainable investments behaves with business objectives in terms of total...
Persistent link: https://www.econbiz.de/10011875242
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Study on the Open Innovation Practices in Romanian SMEs
Olaru, Marieta; Dinu, Vasile; Keppler, Timo; Mocan, Bogdan - In: Amfiteatru Economic Journal 17 (2015) Special No. 9, pp. 1129-1141
This paper highlights some of the results of the study carried out by the authors within the research project "Integrated system for innovation management in SMEs", code PN-II-PT-PCCA-2013-4-1319, under way at the Business Administration Research Centre of the Bucharest University of Economic...
Persistent link: https://www.econbiz.de/10011724996
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Study on the open innovation practices in Romanian SMEs
Olaru, Marieta; Dinu, Vasile; Keppler, Timo; Mocan, Bogdan - In: Amfiteatru economic : an economic and business research … 17 (2015), pp. 1129-1141
This paper highlights some of the results of the study carried out by the authors within the research project “Integrated system for innovation management in SMEs”, code PN-II-PT-PCCA-2013-4-1319, under way at the Business Administration Research Centre of the Bucharest University of...
Persistent link: https://www.econbiz.de/10011833458