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~person:"Ukko, Juhani"
~subject:"Performance"
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Ukko, Juhani
Wennberg, Karl
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10
Saunila, Minna
10
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9
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Benchmarking : an international journal
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1
Managing
performance
and learning through reflective practices
Saunila, Minna
;
Tikkamäki, Kati
;
Ukko, Juhani
- In:
Journal of organizational effectiveness : people and …
2
(
2015
)
4
,
pp. 370-390
Persistent link: https://www.econbiz.de/10011456735
Saved in:
2
Comprehensive
performance
measurement and management : innovativeness and
performance
through reflective practice
Ukko, Juhani
;
Hildén, Sanna
;
Saunila, Minna
; …
- In:
Journal of accounting & organizational change
13
(
2017
)
3
,
pp. 425-448
Persistent link: https://www.econbiz.de/10011799077
Saved in:
3
Reflective practice as a determinant of
performance
outcomes in services
Saunila, Minna
;
Ukko, Juhani
- In:
International journal of quality and service sciences
7
(
2015
)
4
,
pp. 392-403
Persistent link: https://www.econbiz.de/10011448202
Saved in:
4
The relationship between innovation capanility and
performance
: the moderating effect to measurement
Saunila, Minna
;
Pekkola, Sanna
;
Ukko, Juhani
- In:
The international journal of productivity and …
63
(
2014
)
2
,
pp. 234-249
Persistent link: https://www.econbiz.de/10010250160
Saved in:
5
Enhancing customer satisfaction, personnel satisfaction and company reputation with total quality management : combining traditional and new views
Lepistö, Kari
;
Saunila, Minna
;
Ukko, Juhani
- In:
Benchmarking : an international journal
31
(
2024
)
1
,
pp. 75-97
Persistent link: https://www.econbiz.de/10014502869
Saved in:
6
Customer-centered measurement of service operations: a B2B case study
Ukko, Juhani
;
Pekkola, Sanni
- In:
Operations management research : OMR ; advancing …
9
(
2016
)
1/2
,
pp. 11-21
Persistent link: https://www.econbiz.de/10011738839
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