Generalized linear models with covariate measurement error can be estimated by maximum likelihood using gllamm, a program that fits a large class of multilevel latent variable models (Rabe-Hesketh, Skrondal, and Pickles 2004). The program uses adaptive quadrature to evaluate the log likelihood,...

Work process knowledge (WPK) is a concept for systems-level knowledge of the workplace and has been shown to be most important in organisations requiring multi-functional working. Most of the previous body of knowledge on WPK has focussed mainly on manufacturing industries; there has been less...

Despite the pervasiveness of Six Sigma program implementations, there is increasing concern about implementation failures. One reason many Six Sigma programs fail is because an implementation model on how to effectively guide the implementation of these programs is lacking. Using a successful...

Material resources affect the levels of mortality. In cross-sectional relationships income has been found to be positively associated with survival, both within and between countries. Preston (1975, 1976), in particular, using cross-national data for three separate decades of the 20th century,...

We describe a meta-analysis of advertising conversion research findings that includes examining the influence of question framing on key output measures of advertising effectiveness. The article summarizes findings for 32 tourism-advertising studies. Two hypotheses are tested: (H1) the response...

PURPOSE OF STUDY: This is the third of a 3-part series presenting 2 effective applications--acuity and dosage--that describe how the business case for case management (CM) can be made. In Part I, dosage and acuity concepts were explained as client need-severity, CM intervention-intensity, and CM...

This study is a comparison of typical customer comment cards in comparison tothe QS-1000 survey computer. Each of these instruments can be used to gather data fromcustomers regarding their opinions on service. As compettion throughout the serviceindustry increases, the need for businesses to...

Leveraging a popular operations management simulation, we examine how team interaction, students' previous software experience, simulations' ease of use, team leadership, and instructors' guidance affects students' comprehension. Respondents completed a 27-item survey designed to assess...

Using a sample of 155 IT professionals from private and government organisations in Saudi Arabia, the authors tested a model of cloud-based applications adoption that is influenced by individual characteristics (represented by personal innovativeness in the domain of IT), organisational context...