The IT revolution generated important changes on society and firms. Under these circumstances, the companies’ management reaches to the five-generation assuring, base on plurality, fast decisions making, and an equal treatment of the employers taking into consideration the high level of their...

It is generally recognized that there is diversity in the workforce of any enterprise, be it business, government, or civil society. This study therefore seeks to find out the impact of workforce diversity on organizational effectiveness using a Nigerian bank for the study. We used the...

Every organization encounters conflicts on a daily basis. The conflicts cannot be avoided, but it is possible to manage them in a way that we recognize them on time. It is necessary to continuously track the organizational signals which point to their existence. If we do not react duly, this can...

In nowadays benchmarking become a powerful management tool that stimulates innovative improvement through exchange of corporate information, performance measurement, and adoption of best practices. It has been used for to improve productivity and quality in leading manufacturing organizations....

The need to promote reform is so widespread in today’s business society that participatory, democratic, relations-oriented and considerate leadership styles are needed in order to create progressive organizations. The type of leadership that combines all these attributes is the...

This work provides a useful emphasis on the interactions between entrepreneurship and strategic management. The causes of individual entrepreneurial action and strategic management process constitute the primary interest of the researcher. Both the individual entrepreneur and the environment as...

John Van Reenen sketches the evolution of CEP research on the drivers of productivity growth - and its impact on policies to foster competition.

Economists have long puzzled over the astounding differences in productivity between firms and countries. For example, looking at disaggregated data on U.S. manufacturing industries, Syverson (2004a) found that plants at the 90th percentile produced four times as much as the plant in the 10th...

Over the last decade the World Management Survey (WMS) has collected firm-level management practices data across multiple sectors and countries. We developed the survey to try to explain the large and persistent TFP differences across firms and countries. This review paper discusses what has...

We detail the methodology that we have been using to quantify managerial and organizational practices across firms and countries in recent years. This has been used in many pieces of research at the Centre for Economic Performance. We discuss the pros and cons of such survey tools, describing...