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This article undertakes a literature review on such articles on social media and citizen-centric e-government services. This research uses 139 articles to perform the intended literature review. The keywords analysis of these articles indicates that Web 2.0, participation and open...
Persistent link: https://www.econbiz.de/10012044390
progresses from operational to tactical and then strategic, whereas Z axis levels are innovation, environment and social. The …
Persistent link: https://www.econbiz.de/10012045803