Benchmarking is one of the methods of widespread use in practice and in management theory, benefiting from continuous development. This article intends to identify and analyze the perspective of benchmarking in romanian smes from the perspective of quality, cost, effectiveness, and customer...

The primary objective of this article is to establish the importance and impact of culture and people within organizations to developing continuous improvement. The research encompasses an empirical analysis and chronological literature review to establish viable interactions between people and...