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Use of Social Media in Citizen-Centric Electronic Government Services: A Literature Analysis
Alryalat, Mohammad Abdallah Ali; Rana, Nripendra P.; … - In: International Journal of Electronic Government Research … 13 (2017) 3, pp. 55-79
This article undertakes a literature review on such articles on social media and citizen-centric e-government services. This research uses 139 articles to perform the intended literature review. The keywords analysis of these articles indicates that Web 2.0, participation and open...
Persistent link: https://www.econbiz.de/10012044390
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The Potential of Workshops vs Blogs for User Involvement in Service Innovation
Scupola, Ada; Nicolajsen, Hanne Westh; Sørensen, Flemming - In: International Journal of E-Services and Mobile … 8 (2016) 4, pp. 1-19
This article discusses different ways in which users may be involved in the ideation phase of service innovation and …
Persistent link: https://www.econbiz.de/10012044719
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How Do UK B2C High-Tech Start-ups Utilise Innovation Through Social Media to Improve Business Performance and Outcomes?
Alsharief, Raja Yahya - In: International Journal of Online Marketing (IJOM) 8 (2018) 1, pp. 37-54
interact with their customers, and how to use of social media by companies to drive innovation. However, not mush had been done … to examine how B2C high-tech start-ups utilise innovation through social media to improve business performance. As such … London to drive innovation and hence improve their performance and business outcomes. Due to the complexity of innovation as …
Persistent link: https://www.econbiz.de/10012046828