Wong, Stephanie; Singhal, Samarth; Neustaedter, Carman - In: International Journal of Mobile Human Computer … 10 (2018) 2, pp. 31-56
Collaboration is a core component of work activities amongst flight attendants. This is as they work to promote onboard … best design technology to support this collaboration. Through an interview study with flight attendants, the authors … interphones and flight attendant call buttons act as collaboration tools, they identified instances where the usability and …