Cost allocations for business intelligence (BI) costs create cost awareness, enhance cost transparency, and support the management of BI systems. Although BI cost allocation is highly relevant in practice, the field is widely uncharted in current scholarly research. In this article, the state of...

This article undertakes a literature review on such articles on social media and citizen-centric e-government services. This research uses 139 articles to perform the intended literature review. The keywords analysis of these articles indicates that Web 2.0, participation and open...

Background: Because of the important role of hospital emergency departments (EDs) in providing urgent care, EDs face a constantly large demand that often results in long wait times. Objective: To review and analyze the existing literature in ED simulation modeling and its contribution in...

This article describes how small packaged software vendors' enterprises (SPSVEs) have played a massive role in a software environment and contributed dramatically to economies. The purpose of this article is to investigate and categorize the most recent of literature addressing small packaged...

Computational social media data analysis (SMDA) is opening up new possibilities for participatory urban planning. The aim of this study is to analyse what kind of computational methods can be used to analyse social media data to inform urban planning. A descriptive literature review of recent...

Decision making using fuzzy soft set (FSS) and its extensions has become the most significant research area in the age of uncertainty. In this article, the authors survey the evolution of fuzzy soft sets (FSSs) during the last decade and a half (2001-2015) to analyze the impact of FSS and its...

Background: Despite the potential benefits of health information exchange (HIE) and the two decades of efforts from the Canadian and the American governments to promote health exchange projects, failures far outnumber successes. Objective: To better understand the barriers influencing the...

Despite the long list of cumulative research, business-IT alignment remains to be evasive for practitioners and researchers. As organizations continue to spend a significant amount of their resources on IT to improve the variety and quality of services, achieving and maintaining business-IT...

Despite being one of the widely researched topics, information technology governance (IT governance) in the context of public organizations is less explored. A systematic literature review is conducted to provide an overview of the current status of the research area and propose future research...

This paper aims to review research that determines the influence of outsourcing on knowledge management and learning, a process which will help identify new research opportunities and contribute to the further development of outsourcing theory. The study consists of a review of 34 refereed...