The main focus of this paper is to present the TQM practices of 593 companies in Bosnia and Herzegovina. In addition, our results confirm that there are statistically significant differences in TQM practices between firms in a highly competitive and less competitive environment, as well as...

A lack of quality data is one of the managing problems. It does not mean that they do not exist, but on the contrary, we are usually swamped with unnecessary information. The problem is how to extract the essential data for decision-making from the large amount of data. The data are the part of...