Showing 1 - 2 of 2
Enterprise systems entail complex organizational interventions. Accurately gauging the impact of any complex information system requires understanding its multidimensionality, and the development of a correspondent, standardized, validated, and robust measurement instrument. Despite the...
Persistent link: https://www.econbiz.de/10009437498
Direct tests between corporate social responsibility (CSR) and firm performance (FP) have been argued to be a futile … affects firm performance. Studying a sample of Australian business firms the findings suggest that CSR is positively linked … with firm performance. However, the effect is indirect: reputation and customer satisfaction fully mediate the CSR …
Persistent link: https://www.econbiz.de/10009434794