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Correlation between customer relationship management system usage, product innovation, and customer satisfaction

Elfarmawi, Wouroud - In: Foundations of Management : the journal of Warsaw … 11 (2019) 1, pp. 23-32

) usage, product innovation, and customer satisfaction. The general problem was the lack of evidence indicating the use of CRM … the beneficial use of a CRM system for customer satisfaction and product innovation. Data were gathered through sur …

Persistent link: https://www.econbiz.de/10012024176

A recipe for success, necessary dimensions of operations management : a case study based on Walmart's triumphs

Minh, Trung Ngo; Phamthi, Vananh; Duc Ngo Minh - In: Proceedings of the ENTRENOVA - ENTerprise REsearch … 8 (2022) 1, pp. 406-420

strategy, an efficient supply chain management system, and continuous innovation. The case of Walmart is used to consolidate … today. Findings: The results indicate that strategy, supply chain management, and innovation play an important role in …, streamlined supply chain management by constructing communication and relationship networks with suppliers, and routine innovation …

Persistent link: https://www.econbiz.de/10014308359

Effect of innovations in human resource practices, innovation capabilities, and competitive advantage on small and medium enterprises’ performance in Thailand

Jedsada Wongsansukcharoen; Jutamard Thaweepaiboonwong - In: European research on management and business economics 29 (2023) 1, pp. 1-13

integrating innovations in human resource practices, innovation capabilities, and competitive advantage. The data sample comprises … practices, innovation capabilities, competitive advantage, and SME performance. The significant success factors of innovations … in human resource practices indirectly affect SME performance through the mediation of innovation capabilities and …

Persistent link: https://www.econbiz.de/10014295180

Condiciones de omnicanalidad en un sector empresarial de Colombia

Cárdenas, Marisol Valencia; Cano, Liliana Cárdenas; … - In: Revista de Métodos Cuantitativos para la Economía y … 36 (2023), pp. 1-23

The purpose of the research is to inquire about the fulfillment of omnichannel conditions in consumers and micro-businesses of the processed food sector in the metropolitan area of Medellin, Colombia, from the study of the fulfillment of conditions linked to three components: sales channels,...

Persistent link: https://www.econbiz.de/10014494426

Influence of open innovation, strategic flexibility, and corporate risk management on competitive advantage$sanalysis in the portuguese hotel sector

Cárdenas, Marisol Valencia; Cano, Liliana Cárdenas; … - In: Revista de métodos cuantitativos para la economía y … 36 (2023), pp. 1-23

Persistent link: https://www.econbiz.de/10014451935

Innovation ecosystem in selected regions of the Czech Republic and Poland

Peterková, Jindra; Czerná, Katarzyna; Zimmermannova, … - In: Scientific papers of the University of Pardubice 30 (2022) 1, pp. 1-14

organizations supporting innovative businesses. The paper defines the specifics of innovation ecosystem in selected regions of the … the innovation ecosystem supporting innovative entrepreneurship is defined. …

Persistent link: https://www.econbiz.de/10013352994

Four decades of new product development research : an integrative review

Pandey, Neeraj; Patwardhan, Avadhut Arun; Rao, Swarnima - In: International journal of product development : IJPD 23 (2019) 1, pp. 1-14

Persistent link: https://www.econbiz.de/10012041714

Quality management and innovation : a review of quantitative studies

Riillo, Cesare Antonio Fabio - In: International journal of productivity and quality … 14 (2014) 4, pp. 441-456

Persistent link: https://www.econbiz.de/10011283349

Profiling existing research on social innovation in the public sector

Rana, Nripendra P.; Weerakkody, Vishanth; Dwivedi, … - In: Information systems management 31 (2014) 3, pp. 259-273

Persistent link: https://www.econbiz.de/10010475453

Unveiling the diversity of scholarly debate on living labs : a bibliometric approach

Greve, Katharina; Leminen, Seppo; Vita, Riccardo de; … - In: International journal of innovation management 24 (2020) 8, pp. 2040003-1-2040003-25

Persistent link: https://www.econbiz.de/10012506803