"Preface This book is designed to walk companies through the implementation of lean manufacturing within their companies. We start with the fundamentals and build upon them to teach all the tools and processes needed to implement lean manufacturing and the Toyota Production System (TPS). We...

"Make your online customers happy-and create new ones-with this winning guide. Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part of...