R & D function / F. Frattini, V. Lazzarotti and R. Manzini -- R & D projects / F. Frattini and D. Chiaroni -- R & D people / A. Di Minin and A. Piccaluga -- R & D and financial investors / A. Grandi, B.H. Hall and R. Oriani -- R & D information / S. Morricone and R. Oriani -- Technology platform...

An invitation to qualitative research -- Approaches to qualitative research -- Designing qualitative approaches to research -- The ethics of social research -- In-depth interview -- Oral history -- Focus group interviews -- Ethnography -- Content analysis and unobtrusive methods -- Case study --...