quality of tourist services at the conceptual level as one of the most important in the theory of tourism. It shows that the … existing methodological approaches to quality management in the system of material production cannot be fully applied to the … system of tourist services quality management. It shows that for the most of tourist services the processes of their …

of products’ quality and enterprises’ service in tourism, their competitiveness in global and national markets include … improving standardization and certification as a key instrument recording and providing a fixed level of quality. Thus, Ukraine …