Part A: Scientific Foundations of Digital Governance -- Chapter 1 - Scientific Foundations of Digital Governance - Why, What and How (Yannis Charalabidis,Zoi Lachana, Charalampos Alexopoulos).-Chapter 2 - Digital governance as a scientific concept (Tove Engvall, Leif Skiftenes Flak) -- Chapter 3...

IT Governance (ITG) can support the organizational decision-making on its IT initiatives, increasing the alignment IT/business. The goal is to understand how ITG influences the behavior of individuals within organizations. Organizational Citizenship Behavior (OCB) concept was selected to analyze...

Purpose: The relationship between citizens and government has been gradually changing from government centered to citizen centered. These changes can be understood from the public value perspective, which is a promising way to foster the use of electronic services (e-services) by citizens. The...

The paper is a comparative study of two firms in Brazil which implemented an Enterprise Resource Planning (ERP) system. The main purpose of this research is to identify organizational changes related to the use of this type of system. The results demonstrate the technological, structural and...