Purpose: Medical tourism service requires involvement of multiple parties from the service network, however medical tourism is not well studied from a supply chain management perspective. This study suggests a conceptual model of medical tourism service supply chain (MTSSC) to provide a clearer...

Purpose − The study examines the supply chain complexity concept and discusses how current supply chain management initiatives (in terms of activities, tools, and information technologies) contribute to complexity management in the supply chain. Design/methodology/approach − A literature...