Objective – The purpose of this paper is to have a revision on customer perceived value and main components of customer value.Methodology/Technique – This study was conducted to address following problem. The problem is; satisfied customers may not return to the firm and spread positive...

Organizations wishing to measurably and continuously improve processes often look towards maturity models, such as OPM3 and CMMI, as their panacea. However, selecting the wrong model for the organizations goals and resources can result in project failure. This study, focusing on OPM3 and CMMI,...

At present, the existing literature shows that the factors which influence the effectiveness of virtual teams for new product development are still ambiguous. To address this problem, a research design was developed, which includes detailed literature review, preliminary model and field survey....

The aim of this study is to examine the effect of Information and Communication Technology (ICT) development on country’s scientific ranking as measured by H-index. Moreover, this study applies ICT development sub-indices including ICT Use, ICT Access and ICT skill to find the distinct effect...

Journal impact factor (IF) as a gauge of influence and impact of a particular journal comparing with other journals in the same area of research, reports the mean number of citations to the published articles in particular journal. Although, IF attracts more attention and being used more...