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Quality 4.0 - a measurement mo...
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Determinants of customer satisfaction in a B2B IT context : a structural equation modeling approach
Sureshchandar, G. S.
- In:
Quality management journal : QMJ
30
(
2023
)
2
,
pp. 135-149
Persistent link: https://www.econbiz.de/10014291640
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Quality 4.0 : understanding the criticality of the dimensions using the analytic hierarchy process (AHP) technique
Sureshchandar, G. S.
- In:
International journal of quality & reliability management
39
(
2022
)
6
,
pp. 1336-1367
Persistent link: https://www.econbiz.de/10013397807
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