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Cultural patterns of evasive a...
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Messner, Wolfgang
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Die Bank : Zeitschrift für Bankpolitik und Praxis
6
Journal of Indian business research
5
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Business information review
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Handbuch Electronic Customer Care : der Weg zur digitalen Kundennähe
1
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IT-Controlling in Forschung und Praxis : Tagungsband zur 2. Fachtagung IT-Controlling, Sankt Augustin 21. und 22.2.2005
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ECONIS (ZBW)
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Cultural biases in word-of-mouth recommendation : a twelve country study in the airline services industry
Messner, Wolfgang
- In:
Journal of customer behaviour
17
(
2018
)
4
,
pp. 279-305
Persistent link: https://www.econbiz.de/10012050901
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2
Market research in India : does the choice of language cause questionnaire contamination?
Messner, Wolfgang
- In:
Journal of Indian business research
9
(
2017
)
2
,
pp. 149-168
Persistent link: https://www.econbiz.de/10011761518
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3
Does value for money create advocates? : a study in the international airline services industry
Messner, Wolfgang
- In:
Journal of global marketing
30
(
2017
)
5
,
pp. 309-321
Persistent link: https://www.econbiz.de/10011779488
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4
The role of gender in building organisational commitment in India's services sourcing industry
Messner, Wolfgang
- In:
IIMB management review
29
(
2017
)
3
,
pp. 188-202
Persistent link: https://www.econbiz.de/10011859897
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5
Internationales Projektmanagement : Zeit-Mentalität - wenn Kulturen sich begegnen
Messner, Wolfgang
- In:
Aspekte einer effizienten Bankorganisation
,
(pp. 61-72)
.
2014
Persistent link: https://www.econbiz.de/10010394974
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6
CRM bei Banken : ein Vorgehensmodell zur Erarbeitung einer Strategie, Prozess- und Systemarchitektur ; mit 41 Tabellen
Messner, Wolfgang
-
2005
Persistent link: https://www.econbiz.de/10002604595
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7
Customer Care als Unternehmensstrategie
Messner, Wolfgang
- In:
Handbuch Electronic Customer Care : der Weg zur …
,
(pp. 23-36)
.
2004
Persistent link: https://www.econbiz.de/10002166967
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8
Handlungsfelder bei der Etablierung von Financial Planning als Dienstleistungsangebot
Messner, Wolfgang
- In:
Bankinformatik 2004 : Strategien, Konzepte und …
,
(pp. 361-366)
.
2003
Persistent link: https://www.econbiz.de/10003966416
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9
Management einer globalen Workforce : Worldsourcing im Finanzkonzern
Messner, Wolfgang
- In:
Die Bank
(
2011
)
9
,
pp. 80-85
Persistent link: https://www.econbiz.de/10009261860
Saved in:
10
Effect of organizational culture on employee commitment in the Indian IT services sourcing industry
Messner, Wolfgang
- In:
Journal of Indian business research
5
(
2013
)
2
,
pp. 76-100
Persistent link: https://www.econbiz.de/10009759357
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