This study shows that different types of associations regarding a company have different effects on customers' product evaluations. Associations with a company's ability influenced quality perceptions of products marketed by the company's subsidiaries, but not intentions to actually buy those...

Reflexivity -the extent to which teams reflect upon and modify their functioning- has been identified as a possible key factor in the effectiveness of work teams. The aim of the present study was to develop a questionnaire to measure (aspects of) reflexivity, with a focus on team reflection. The...

This paper stems from a research project carried out for the Asia Pacific Economic Cooperation (APEC) to make an inventory of national standards education policies. Twenty countries - sixteen Asia-Pacific economies and four European nations – have been investigated. The paper relates...

This paper explores whether the manager’s physical office work environment can stimulate the manager’s creativity. A total of 60 managers from a large manufacturing company participated in the study. They rated the creativity potential and physical elements of office environments shown in 25...

Purpose – To show that necessary condition hypotheses are important in operations management, and to present a consistent methodology for building and testing them. Necessary condition hypotheses (“X is necessary for Y”) express conditions that must be present in order to have a desired...

In this paper, we discuss an approximation method based on G/G/m queuing network modeling using Whitt’s (1983) queuing network analyzer to analyze pick-and-pass order picking systems. The objective of this approximation method is to provide an instrument for obtaining rapid performance...

Literature suggests that in battles between competing designs, ultimately one design will emerge as dominant to the detriment of the others. Various factors and forces have been identified to explain this phenomenon. Yet, sometimes no dominant design emerges at all and multiple competing designs...

Local governments in Western Europe increasingly use city time-access regulations to improve social sustainibility. These regulations significantly influence the distribution process of retail chain organizations. This paper studies the impact of governmental timewindow pressure on retailers’...

Existing studies of supplier involvement in new product development have mainly focused on project-related short-term processes and success-factors. This study validates and extends an existing exploratory framework, which comprises both long-term strategic processes and short-term operational...