Advancing customer experience through service design in mega shopping malls
Year of publication: |
2024
|
---|---|
Authors: | Junaid, Muhammad ; Rasheed, Muhammad Faisal ; Goudarzi, Kiane ; Tariq, Asma |
Published in: |
International journal of retail and distribution management. - Bingley : Emerald, ISSN 1758-6690, ZDB-ID 2032071-1. - Vol. 52.2024, 1, p. 89-106
|
Subject: | Customer experience | Desire to stay | Intention to revisit | Service design | Shopping malls | Konsumentenverhalten | Consumer behaviour | Einkaufszentrum | Shopping center | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing |
-
Linking atmospherics to shopping outcomes : the role of the desire to stay
Elmashhara, Maher Georges, (2022)
-
Diallo, Mbaye Fall, (2018)
-
Towards rebuilding the highstreet : learning from customers' town centre shopping journeys
AbedRabbo, Majd, (2022)
- More ...
-
Tariq, Asma, (2014)
-
Goudarzi, Kiane, (2013)
-
The company-customer transfer of logistics activities
Rouquet, Aurélien, (2017)
- More ...